In information world, Intelligence is overloaded word.
Today’s dilemma is "Intelligence presupposes problem is known". That’s where the roots of rework and dead end roads start.
Case in point -: Business Manager asking how business process is doing. Well the answer lies in, what’s the basis. That's were building the target line comes into picture. How do we get to know those target lines? Seems to be million dollar question?
There are two sources to identify the target line.
· Experience
· Discovery
Technologist hands are tied up as far as Business Experience is considered. Now we move towards discovery mode. We can get the top performance numbers from past data. And this forms the basis of target lines. Let’s beat our numbers - that’s the way to go. And supplement this with experience of business managers.
Once target lines are set we can measure, and improve. Intelligence enables Progress......
